Hospitality Training & Certification

The American Hotel & Lodging Educational Institute is a global leader in hospitality education, training and certification, providing a range of resources including online learning, professional certification and educational materials for the hospitality industry.  

Get Started
Image of hotel bellhop pushing luggage through a front door

Academic Course Materials

AHLEI offers comprehensive academic resources, including textbooks, instructor resources, programs, and certificates that enable academic institutions to prepare high school and college students for hospitality careers.

Get Started
Smiling teacher talking with a student using a laptop during a classroom lesson

The Hospitality Manager Suite

This 5-course suite of online courses focuses on Leadership, Hotel Operations, Recruiting & Hiring, Financial Management and Revenue Management and then culminates in an exam to validate learnings.

Shop Now
Image of a group of assorted hotel staff smiling

New! Hospitality Today, 9th Edition

This comprehensive 15-chapter text explores the diverse segments within the ever-evolving hospitality and tourism industry, encompassing topics like hotels, restaurants, casinos, cruiselines, events management and more.

Hospitality Today, Ninth Edition

New! Updated START Programs

Unlock the potential of exceptional hospitality by mastering the basics with the newly revised Skills, Tasks and Results Training® (START).

Get Started
New! Updated START Programs

Training for Every Step Of Every Hospitality Career

Find the perfect hospitality training, education and professional certification resources for yourself, your staff and your students.

  • AHLEI's comprehensive training programs equip hospitality staff with the necessary skills and knowledge to effectively address guests' unique needs, navigate regulatory changes, and optimize profitability. Use the industry’s best training programs to ensure consistent, high-quality service while safeguarding your property's success, competitiveness, compliance and staff advancement opportunities.

    Shop Now
  • Hospitality certification provides recognition of mastery of professional knowledge and skills at every level of your hospitality career. AHLEI provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA).

    Shop Now
  • AHLEI's instructor certifications enable educators to provide professional training programs and recognized credentials for the hospitality and tourism industry. Equip students with comprehensive expertise and access to valuable resources, including the ability to administer exams and schedule online sessions for AHLEI's hospitality courses.

    Shop Now
  • AHLEI partners with colleges and universities to provide industry-driven hospitality education texts and course materials. We offer comprehensive knowledge reflecting current industry practices and trends, along with the opportunity for students to earn AHLEI course-completion certificates through credential exams. Establish a tangible industry connection backed by decades of AHLEI experience in educating post-secondary hospitality students and professionals worldwide.

    Shop Now
  • AHLEI offers the premier tourism and hospitality program used in secondary schools around the country. Give students a comprehensive hospitality education bolstered with portable and stackable credentials.

    Shop Now
  • Review Sessions & Workshops

    AHLEI offers study materials and exams for more than 20 professional certifications endorsed by the American Hotel & Lodging Association (AHLA). Our review sessions and workshops are grouped and can be customized according to your unique career trajectory.

    View Events
  • Connect with your industry, Connect with AHLA!

    AHLA represents hoteliers where it matters most, unites them on key initiatives, and hosts the industry’s leading events.

    Join Us
  • Introducing ExamFlex™

    AHLEI now offers the the ability to choose between a print or online proctored exam at the time it is administered vs. the moment of purchase.

    Learn More