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![A waiter holding a tray of food]()
Sep 1, 2025 | By Agnes L. DeFranco, Ed.D., CHAE, CHIA, CAHTA, CHE, Professor and Conrad N. Hilton Distinguished Chair, AHLEI Author
My Gosh! How Much Was My Food Cost Again? (An Analysis of the Cost of Goods Sold Variance)
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![A man handing over a card to check into hotel]()
Aug 1, 2025
Selling More Rooms = Making More Money: When Is This NOT True?
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![Housekeeper cleaning a room]()
Jul 1, 2025
A Tale of Two Hotels and One Elephant in the Room: An Analysis of Variable Labor Variance
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![A waiter holding a tray of food]()
Sep 1, 2025
My Gosh! How Much Was My Food Cost Again? (An Analysis of the Cost of Goods Sold Variance)
-
![A man handing over a card to check into hotel]()
Aug 1, 2025
Selling More Rooms = Making More Money: When Is This NOT True?
-
![Housekeeper cleaning a room]()
Jul 1, 2025
A Tale of Two Hotels and One Elephant in the Room: An Analysis of Variable Labor Variance
-
![A man and a woman look over menus as a waiter stands nearby]()
Jun 11, 2025
The Power of Menu Engineering - Part Three
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![A woman is at a restaurant looking at a menu]()
May 14, 2025
The Power of Menu Engineering - Part Two
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![Two people looking at a restaurant menu]()
Apr 8, 2025
The Power of Menu Engineering - Part One
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![A table full of plates of food]()
Apr 7, 2025
Keys to Placing Plant-Based Products on the Menu: What Every Food Service Operator Needs To Know
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![Man putting takeout order in fridge]()
Aug 21, 2024
How Foodservice Operators Can Capitalize on Takeout Orders
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![Hospitality employee answers phone at front desk]()
Jul 16, 2024
How to Encourage De-escalation with Situational Awareness
